Retail/Consumer
Cohen Brown's Retail Solutions provide financial services professionals with specific skills for increasing service, desired retention, and bottom-line results. These solutions are designed specifically for branch network delivery channels.

Advanced Proactive Teleconsulting Lab (APTL)
Breakthrough Behavioral Embedding® Solutions
Breakthrough Product Knowledge (BPK)
Breakthrough Service Performance (BSP)
Consultative Team Closing Techniques (CTC)
Deposit Acquisition
Lawnchair MotivationSM
Life Event Management Consulting Lab
OneBankism®
Proactive Relationship Banking
Proactive Relationship Banking for Small Business
Proactive Relationship Management (PRM Lab - Portfolio Banking)
Relationship Management Lab (RM Lab)
The Branch Service And Sales Series
Structured Time & Workflow Management (STWM)
Techno-Behavioral Solutions®
The Perfect Initial Account Opening Lab (PIAO)
The Perfect Hour® Lab for Tellers
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